Education Ombuds

Washington State Governor’s Office of the Education Ombuds 

The Washington State Governor’s Office of the Education Ombuds (OEO) is an independent agency that serves as a guide to reduce gaps in educational opportunities by assisting families, students, educators and other stakeholders in communities across the state. OEO provides an understanding of the K-12 school system and collaborates with community members to resolve concerns.

OEO is an impartial sounding board for families, students, educators and community members. OEO strives to understand the community's questions and concerns and help build confidence amongst K-12 public school stakeholders in resolving problems, creating new solutions and strengthening the family-school relationship. The agency also partners with policy makers and state legislators to conquer opportunity gaps and improve school systems.

To learn more about OEO, visit “What is OEO?” or view the flyer, Washington State Governor’s Office of the Education Ombuds (OEO) (English and Spanish)

Happy family of six smilingMother, daughter and son smiling for photo while holding food boats


Resources Education Ombuds Provides 

OEO listens, informs and helps solve problems to ensure that every student can participate without boundaries and thrive in Washington State public schools. Here are some resources provided by OEO:

• Information on processes, student and parent rights, and responsibilities
• Consultations to aid in identifying and understanding issues
• Consultations to evaluate options to resolve concerns
• Facilitation of direct communication to schools
• Coaching and support for conflict management
• Coaching and support for effective communication
• Information on increasing family engagement in schools
• Referrals to community resources
• Workshops and trainings focused on understanding the K-12 school system 


Services are free and confidential and may be utilized by anyone who has a question or concern about a school.


To receive support or utilize the listed services, schedule a time for an intake specialist to contact you. You may also request services by completing the Request for Ombuds Services form and emailing it to [email protected] or faxing it to 1-844-886-5196. The form may also be completed and mailed to 3518 Fremont Avenue North, #349, Seattle, WA 98103.

Request training, an outreach event or community clinic by visiting: training, outreach and community clinics.

Contact Information

Email: [email protected]
Phone: 1-866-297-2597

Interpretations available upon request.