Education Ombuds

Washington State Governor’s Office of the Education Ombuds 

The Washington State Governor’s Office of the Education Ombuds (OEO) is an independent state agency that helps to reduce educational opportunity gaps by supporting families, students, educators, and other stakeholders in communities across WA in understanding the K-12 school system and resolving concerns collaboratively. OEO services are free and confidential. Anyone can contact OEO with a question or concern about school.

OEO listens, shares information and referrals, and works informally with families, communities, and schools to address concerns so that every student can fully participate and thrive in our state’s public schools. OEO provides support in multiple languages and has telephone interpretation available. To get help or learn more about what OEO does, please visit our website:; email [email protected], or call: 1-866-297-2597 (interpretation available).

To learn more about OEO, visit “What is OEO?” or view the flyer, Washington State Governor’s Office of the Education Ombuds (OEO) (English and Spanish)

Happy family of six smilingMother, daughter and son smiling for photo while holding food boats


Resources Education Ombuds Provides 

OEO listens, informs and helps solve problems to ensure that every student can participate without boundaries and thrive in Washington State public schools. Here are some resources provided by OEO:

• Information on processes, student and parent rights, and responsibilities
• Consultations to aid in identifying and understanding issues
• Consultations to evaluate options to resolve concerns
• Facilitation of direct communication to schools
• Coaching and support for conflict management
• Coaching and support for effective communication
• Information on increasing family engagement in schools
• Referrals to community resources
• Workshops and trainings focused on understanding the K-12 school system 


Services are free and confidential and may be utilized by anyone who has a question or concern about a school.


To receive support or utilize the listed services, schedule a time for an intake specialist to contact you. You may also request services by completing the Request for Ombuds Services form and emailing it to [email protected] or faxing it to 1-844-886-5196. The form may also be completed and mailed to 3518 Fremont Avenue North, #349, Seattle, WA 98103.

Request training, an outreach event or community clinic by visiting: training, outreach and community clinics.

Contact Information

Email: [email protected]
Phone: 1-866-297-2597

Interpretations available upon request.